// Generated by orrery. Edit the diagram spec and re-render instead of editing this file. import { type SVGProps, useId } from "react"; export default function IncidentResponse(props: SVGProps) { const uid = useId().replace(/[^A-Za-z0-9_-]/g, ""); return ( Incident response Incident response. 13 components in 3 groups. Connections: Alert fires to Acknowledge the page; Acknowledge the page to Triage the impact; Triage the impact to Customers affected?; Customers affected? to Fix and monitor (No); Customers affected? to Declare an incident (Yes); Fix and monitor to Incident closed; Declare an incident to Coordinate mitigation; Coordinate mitigation to Resolved?; Declare an incident to Post a status page update; Post a status page update to Update every 30 minutes; Resolved? to Coordinate mitigation (No); Resolved? to Send the all clear (Yes); Update every 30 minutes to Send the all clear; Send the all clear to Schedule the postmortem; Schedule the postmortem to Incident closed. INCIDENT RESPONSE Who does what from the first alert to the postmortem, as a cross-functional flowchart NO YES YES NO YES YES ON-CALL ENGINEER INCIDENT LEAD COMMUNICATIONS ALERT FIRES ACKNOWLEDGE THE PAGE TRIAGE THE IMPACT CUSTOMERS AFFECTED? FIX AND MONITOR DECLARE AN INCIDENT COORDINATE MITIGATION RESOLVED? SCHEDULE THE POSTMORTEM INCIDENT CLOSED POST A STATUS PAGE UPDATE UPDATE EVERY 30 MINUTES SEND THE ALL CLEAR ); }